FAQs
Let’s Start Something Together
You can begin by contacting our team via the “Request a Quote”or“Schedule a Consultation” form. Once we understand your product requirements, we’ll help with sourcing, supplier verification, and logistics.
We handle both small and large shipments. Whether you’re a startup testing samples or a large-scale business importing in bulk, we have scalable solutions for you.
We help import a wide range of items including electronics, consumer goods, industrial machinery, tools, textiles, plastic products, homeware, and packaging material.
For specific industries, feel free to consult our experts.
All our shipments are insured and tracked.We also inspect packaging standards before dispatch to reduce risk of damage or mishandling during transit.
Sea freight: 20–35 days (port-to-port)
We provide a precise timeline after analyzing your shipment and destination.
Yes, we specialize in negotiating pricing, Minimum Order Quantities (MOQ), and contract terms to ensure you get the best value without compromising on quality.
We provide transparent pricing that includes product cost, freight, import duties, GST, clearance fees, and logistics charges. Our detailed quotation ensures there are no surprise costs.
We only work with verified and reputed suppliers, perform supplier audits, and offer product sampling and certifications (CE, RoHS, BIS) to ensure authenticity and compliance.
We offer flexible payment models, including advance, LC (Letter of Credit), and milestone-based payments depending on supplier agreements and shipment volume.
Yes, we offer shipment consolidation services — ideal if you’re sourcing from multiple suppliers and want to save on logistics and customs processing costs.
Yes. We manage all aspects of customs clearance ,including DGFT documentation, import duties, BIS approvals, and HS code classification to ensure hassle-free import to India.
We offer sea freight. Our team helps you choose the best mode based on cost, urgency
Absolutely. We have a network of verified Chinese manufacturers and conduct background checks ,audits, and document validation to ensure supplier authenticity and product quality.
Yes, for commercial imports, you’ll need an IEC (Import Export Code). If you don’t have one, we can guide you on how to obtain it quickly.
Dealing directly comes with risks like fraud, poor quality, and customs delays. Surtico ensures verified sourcing,handles negotiations, documentation, and compliance — reducing your risks and saving time and cost.
Absolutely. We arrange pre-shipment inspections, third party quality checks, and factory audits to ensure the goods meet your specifications before dispatch.
Yes. We offer real-time shipment tracking, along with periodic updates on customs clearance, freight status, and estimated delivery time.
Yes. We assist with OEM/ODM manufacturing, including custom branding, packaging, and product labeling to help you build your own brand when importing from China.
Surtico proactively monitors every stage of your shipment. In the rare event of a delay or hold at customs, our team immediately resolves issues by liaising with authorities, correcting documentation, or paying duties/taxes if required.
Quick Links
Address
India: Vypar Bhavan /301,3rd floor 368/370 – Narsi natha st, Masjid(w), Mumbai 400009
China: 801, Unit 2, building 23, Dongfang Guojicun, Beiyuan street, Yiwu city, Zhejiang Province, China
Call us
Omar Surti: +918082522394
Abdullah Surti: +919892541555